"Unable to Send Email" ... "rejected by the server"

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Level 1

4 points

"Unable to Send Email" ... "rejected by the server"

I deleted my outlook mailbox and then set it up again. I have checked and rechecked my settings. I can forward mail into my work mailbox from my phone, I can receive mail from outside sources into my mailbox and access it from my phone, but I cannot send new mail. I get the message "rejected by the server" .... any ideas?

iPhone XS Max

Posted on Jan 28, 2019 7:12 AM

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Answer 1

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YB1994

Level 1

55 points

Jan 28, 2019 7:21 AM in response to Kimberly777

Does it give any more information other than Rejected by server ?

Please check the following steps; they might solve your problem

Open Settings
Go to Passwords & Accounts
Under the tab Accounts confirm your old account is deleted
Select your current Outlook account
Select outgoing mail server (should be smtp-mail.outlook.com unless you have a business subscription to outlook)
Fill out your Username(outlook mail)
Fill out your email Password
Make sure the server port is set to 587

I hope this helped. these steps only apply to personal outlook mails.

If this does not solve your issue please provide more information.

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