Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Missing Battery Health percentage

I bought a used iphone 7 Plus but its battery health percentage isn't showing up. What could be the issue?

iPhone 7 Plus, 10

Posted on Jan 28, 2019 7:23 PM

Reply
Question marked as Apple recommended

Hello kenn257,


Thanks for using Apple Discussions. Please make sure your iPhone is up-to-date first: Tap Settings > General > Software Update. Tap Download and Install. If a message asks to temporarily remove apps because iOS needs more space for the update, tap Continue or Cancel.


If you’re iPhone is up-to-date and is still not showing your Battery Health percentage, please contact Apple Support to help further your issue.


Chat or Call Apple Support: https://support.apple.com/


Learn more about iPhone Batteries: https://support.apple.com/en-us/HT208387

Posted on Jan 28, 2019 8:30 PM

1 reply
Question marked as Apple recommended

Jan 28, 2019 8:30 PM in response to kenn257

Hello kenn257,


Thanks for using Apple Discussions. Please make sure your iPhone is up-to-date first: Tap Settings > General > Software Update. Tap Download and Install. If a message asks to temporarily remove apps because iOS needs more space for the update, tap Continue or Cancel.


If you’re iPhone is up-to-date and is still not showing your Battery Health percentage, please contact Apple Support to help further your issue.


Chat or Call Apple Support: https://support.apple.com/


Learn more about iPhone Batteries: https://support.apple.com/en-us/HT208387

Missing Battery Health percentage

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.