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download app without icloud?

The app "offerup" does not have the "shipping" option appear, so the "help team" advises me to delete the app and download it again. I deleted it from all my devices and even from icloud storage. when i try to download the "new" version of the app. it shows me the "cloud" as if it is still in the icloud memory (or recognizes that it was previously 'purchased') . How can i delete it FULLY and then reload, and hopefully have all the features (like shipping) working again. i've been trying for 2 months. the app developers just keep telling me to reinstall and the features that others supposedly have do not appear on my version any more.

Posted on Jan 29, 2019 11:15 AM

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Question marked as Apple recommended

The cloud icon just means it's a previously purchased app, when you redownload it you are getting it from the store (you don't have your own personal copy of the app in the cloud), it will be the same version as if you were downloading it on an account for the first time.

Posted on Jan 30, 2019 5:28 AM

2 replies

Jan 30, 2019 11:36 AM in response to King_Penguin

Thanks for clarifying that it is as if I was downloading a new copy. That's what i was not clear about, especially since the issues that i faced with the earlier version of the app. did not get resolved when i downloaded a new one. Apparently, the 'solution' offered by the 'help team' of 'offerup' di not resolve the issue with the app and why it did not work for me.

thanks

download app without icloud?

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