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I purchased an App accidentally. How do I stop paying for it!? And it is an automatic renewal which I obviously do not want.

How do I cancel a purchase of an APP that I do not want?


Posted on Jan 29, 2019 2:08 PM

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Posted on Jan 29, 2019 3:09 PM

If the App had a price to download, then its a one time purchase and will not charge you again, and there's nothing you need to do unless you want a refund.


Log in to https://reportaproblem.apple.com and raise an issue with the App. There's a refund option there.


If the App was free to download, but had in App purchases / renewable subscriptions, then you need to manually cancel it so it does not renew and charge you. Follow the steps here: View, change, or cancel your subscriptions - Apple Support


Then contact iTunes Billing for a refund: iTunes Store - Contact Us - Apple Support

2 replies
Question marked as Best reply

Jan 29, 2019 3:09 PM in response to deanne180

If the App had a price to download, then its a one time purchase and will not charge you again, and there's nothing you need to do unless you want a refund.


Log in to https://reportaproblem.apple.com and raise an issue with the App. There's a refund option there.


If the App was free to download, but had in App purchases / renewable subscriptions, then you need to manually cancel it so it does not renew and charge you. Follow the steps here: View, change, or cancel your subscriptions - Apple Support


Then contact iTunes Billing for a refund: iTunes Store - Contact Us - Apple Support

I purchased an App accidentally. How do I stop paying for it!? And it is an automatic renewal which I obviously do not want.

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