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I insert wrong passcode trying to erase iPhone remotely now I’m struggling to erase

I tried to erase my iPhone remotely but entered passcode wrong many times, would like to know what to do to erase as I don’t have the phone with me.

iPhone 7

Posted on Jan 31, 2019 3:20 AM

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Question marked as Best reply

Posted on Jan 31, 2019 5:26 AM

When you remotely erase a device, Activation Lock remains on to protect it. Your Apple ID and password are required to reactivate the device.

Important: Before you erase your device, try to locate it or play a sound on it. After you erase it, you can’t use Find My iPhone to do either. You can still locate your Mac or Apple Watch if it’s near a previously used Wi-Fi network.


Erase your device or a family member’s device


  1. Click All Devices, then select the device you want to erase.
  2. In the device’s Info window, click Erase [device].
  3. To erase:
    • An iOS device or Apple Watch: Enter your Apple ID password or your family member’s Apple ID password. If you’re not using a trusted browser, answer your security questions or enter the verification code that is sent to your other devices. If you’re using your own computer and want to skip the verification step in the future, click Trust. If you’re using a friend’s computer, click Don’t Trust. If the device you’re erasing has iOS 8 or later, enter a phone number and message.
    • A Mac: Enter your Apple ID password or your family member’s Apple ID password. If you’re not using a trusted browser, answer your security questions or enter the verification code that is sent to your other devices. If you’re using your own computer and want to skip the verification step in the future, click Trust. If you’re using a friend’s computer, click Don’t Trust. Enter a passcode to lock the Mac (you need to use the passcode to unlock it), then enter a message.
  1. For more information about trusted browsers, see the Apple Support article Two-factor authentication for Apple ID.

You can also use a different iOS device to erase your missing device. For more information, open Find My iPhone, tap Help, then go to “Erase your device.”


https://support.apple.com/kb/PH2701?locale=en_US



1 reply
Question marked as Best reply

Jan 31, 2019 5:26 AM in response to gaspar48

When you remotely erase a device, Activation Lock remains on to protect it. Your Apple ID and password are required to reactivate the device.

Important: Before you erase your device, try to locate it or play a sound on it. After you erase it, you can’t use Find My iPhone to do either. You can still locate your Mac or Apple Watch if it’s near a previously used Wi-Fi network.


Erase your device or a family member’s device


  1. Click All Devices, then select the device you want to erase.
  2. In the device’s Info window, click Erase [device].
  3. To erase:
    • An iOS device or Apple Watch: Enter your Apple ID password or your family member’s Apple ID password. If you’re not using a trusted browser, answer your security questions or enter the verification code that is sent to your other devices. If you’re using your own computer and want to skip the verification step in the future, click Trust. If you’re using a friend’s computer, click Don’t Trust. If the device you’re erasing has iOS 8 or later, enter a phone number and message.
    • A Mac: Enter your Apple ID password or your family member’s Apple ID password. If you’re not using a trusted browser, answer your security questions or enter the verification code that is sent to your other devices. If you’re using your own computer and want to skip the verification step in the future, click Trust. If you’re using a friend’s computer, click Don’t Trust. Enter a passcode to lock the Mac (you need to use the passcode to unlock it), then enter a message.
  1. For more information about trusted browsers, see the Apple Support article Two-factor authentication for Apple ID.

You can also use a different iOS device to erase your missing device. For more information, open Find My iPhone, tap Help, then go to “Erase your device.”


https://support.apple.com/kb/PH2701?locale=en_US



I insert wrong passcode trying to erase iPhone remotely now I’m struggling to erase

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