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Apple TV 4 will not recognize ethernet connect from airport extreme.

Hi All-


As in title; wifi connections work fine, but APPLE TV will not see ethernet from airport. Usual restarts not helping.


Any advice?

Apple TV 4, 11

Posted on Jan 31, 2019 7:45 AM

Reply
5 replies

Jan 31, 2019 9:44 AM in response to tigger2601

Sorry, confused why you marked your post as "Solved" when it appears not to be.


We will try to help, but this appears to be an issue with the Apple TV.......and you have posted in the support forum for the AirPort routers......the AirPort Express, AirPort Extreme and AirPort Time Capsule.


You may have a faster and more informed response if you post your question in the support forum for the Apple TV which is linked below.


https://discussions.apple.com/community/appletv/appletv


Otherwise, you would bring up the main Apple TV page on your monitor

Select Settings

Select Network

Insure that "Ethernet" is selected


Here, we assume that you have already tested the Ethernet cable and connection from the AirPort router using a Mac to make sure that you can get a good Internet connection that way.......before......you connected the Apple TV.

Jan 31, 2019 10:10 AM in response to tigger2601

If the Ethernet port on the AirPort Extreme or Ethernet cable is not working correctly, then you will not be able to select Ethernet for the Apple TV setting. It will not appear.


If you are saying that your Mac does not have an Ethernet port, a Thunderbolt to Gigabit Ethernet Adapter - Applehttps://www.apple.com › All Accessohttps://www.apple.com is a might handy item to have in your desk drawer for times like this when you need to check an Ethernet connection for proper operation, or transfer a lot of data to another device 3-5 times faster than wireless.



Apple TV 4 will not recognize ethernet connect from airport extreme.

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