I can't access my account from windows 7

I have an older windows 7 hp. iTunes won't allow me access my iTunes account unless I upgrade my browser and I can't. how can I access my account?

MacBook Air (2018 or later)

Posted on Feb 1, 2019 6:18 AM

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1 reply

Feb 2, 2019 1:49 PM in response to aliatwa2040

Hello aliatwa2040,


Thank you for using Apple Support Communities! I understand from the information you provided that you’re unable to access the iTunes Store because of an error with your browser; I'd like to help.


The following support article provides some troubleshooting steps to try for this behavior:


If you can't connect to the App Store, iTunes Store, or Apple Books


You might also try installing another browser to see if that helps.


Best Regards.

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I can't access my account from windows 7

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