Apple watch series 4 suddenly stuck in apple logo while it was charging

I was charging my apple watch. A couple minutes later I tapped on the screen to see if it was done charging, and it was around 80%. Then out of no where the apple logo started to blink even though the watch was on. I tried to force restart it many times but it didn't work. I tried the find iPhone app from my iPhone to play a sound on my watch, but my watch appears like offline. I'm just able to turn it off by holding both buttons at the same time for longer than 10 seconds. I left it off all night, and when I tried to turn it on in the morning, the apple logo started to blink again. I left it blink it for a couple of hours until the battery was dead. Once I started to charge it, the apple logo started to blink again. I don't know what else to do. Please help me. I went to swim with it on two consecutive days for 2 hours, and on the night of the second time I went to swim all this problem happened. Thank you

Apple Watch

Posted on Feb 1, 2019 3:20 PM

Reply

Similar questions

4 replies

Feb 2, 2019 10:08 AM in response to julieda

Try a RESET....Hold the crown and side button until you see the Apple logo....then release both.

Junk advice again :( The OP is already reporting repeated appearance of the Apple logo which indicates the watch is attempting to reboot but failing. Trying to trigger another reboot is 100% pointless at this stage, it needs hands on inspection and service by Apple.

Feb 2, 2019 10:02 AM in response to evesq

The repeated appearance of the Apple logo indicates the watch is trying to reboot, but it is failing to complete the process. This sounds like a hardware failure, either the battery can’t hold enough charge to restart the watch or there’s a serious problem on the logic board. The exact problem is academic, because whatever it is needs hands on service from Apple. Use link Contact Apple Support to start arranging repair.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Apple watch series 4 suddenly stuck in apple logo while it was charging

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.