Unable to sign out of icloud on iphone

When I try to sign out of Icloud on my iphone is says "Sign out is not available due to restrictions." I am trying to erase my iphone to give it to my sister.


iPhone SE, 12

Posted on Feb 1, 2019 4:10 PM

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Question marked as Top-ranking reply

Posted on Feb 3, 2019 7:13 AM

Hello kiwilolo,


Thanks for the post in Apple Support Communities.


From your post, it sounds like you're unable to sign out of iCloud to erase a device due to restrictions. Do you have the restrictions passcode? If so, try tapping Settings > Screen Time > Content & Privacy Restrictions. There, turn off "Content & Privacy Restrictions" at the top and you should then be able to sign out: Use parental controls on your child's iPhone, iPad, and iPod touch.


I hope this helps.


Take care.

1 reply
Question marked as Top-ranking reply

Feb 3, 2019 7:13 AM in response to kiwilolo

Hello kiwilolo,


Thanks for the post in Apple Support Communities.


From your post, it sounds like you're unable to sign out of iCloud to erase a device due to restrictions. Do you have the restrictions passcode? If so, try tapping Settings > Screen Time > Content & Privacy Restrictions. There, turn off "Content & Privacy Restrictions" at the top and you should then be able to sign out: Use parental controls on your child's iPhone, iPad, and iPod touch.


I hope this helps.


Take care.

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Unable to sign out of icloud on iphone

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