Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Unable to sign out of icloud on iphone

When I try to sign out of Icloud on my iphone is says "Sign out is not available due to restrictions." I am trying to erase my iphone to give it to my sister.


iPhone SE, 12

Posted on Feb 1, 2019 4:10 PM

Reply
1 reply
Question marked as Helpful

Feb 3, 2019 7:13 AM in response to kiwilolo

Hello kiwilolo,


Thanks for the post in Apple Support Communities.


From your post, it sounds like you're unable to sign out of iCloud to erase a device due to restrictions. Do you have the restrictions passcode? If so, try tapping Settings > Screen Time > Content & Privacy Restrictions. There, turn off "Content & Privacy Restrictions" at the top and you should then be able to sign out: Use parental controls on your child's iPhone, iPad, and iPod touch.


I hope this helps.


Take care.

1 reply
Question marked as Helpful

Feb 3, 2019 7:13 AM in response to kiwilolo

Hello kiwilolo,


Thanks for the post in Apple Support Communities.


From your post, it sounds like you're unable to sign out of iCloud to erase a device due to restrictions. Do you have the restrictions passcode? If so, try tapping Settings > Screen Time > Content & Privacy Restrictions. There, turn off "Content & Privacy Restrictions" at the top and you should then be able to sign out: Use parental controls on your child's iPhone, iPad, and iPod touch.


I hope this helps.


Take care.

Unable to sign out of icloud on iphone

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.