Cannot get spotify to reinstall on my iPad 2

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Level 1

8 points

Cannot get spotify to reinstall on my iPad 2

My Issue:

i have an iPad 2 with iOS 10.3.3. A week ago I deleted Spotify to clear up storage. Now that I am trying to reinstall spotify, when I go to download it, instead of seeing the cloud/download symbol, it just shows "update". However when I try to update it, I get a warning that Spotify can't be downloaded. It has a "Done" and a "Retry" choice on the warning, but neither allows a download. Also, I can see the progress on my screen, where the app darkens and the little clock progress thing turns, but it hangs up at around 60% then fails. Help, please. Thanks in advance.

iPad, 10

Posted on Feb 1, 2019 7:13 PM

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Answer 1

MichelPM

Level 10

81,340 points

Feb 1, 2019 7:26 PM in response to Mccpro

The app should appear in the Purchased tab/section/button in the iOS App Store app menu on the older iPad model.

Then, try tapping the download “cloud” icon next to the app, in this location, to see if the small window pop-up prompt that states that there is an older version of the app that is compatible with your device. Would you like to download this version now?

Tap the OK button just below the prompt to start the downloading of the older app version to your iPad.

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Answer 2

Mccpro Author

Level 1

8 points

Feb 1, 2019 7:32 PM in response to MichelPM

I did go to purchased but the app shows up with only the “update” next to it. I long to see that download icon. I’d be home free if I saw that.

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Cannot get spotify to reinstall on my iPad 2

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