The following error keeps occurring when I try to connect my Apple Music on iTunes. I can connect on my phone to the account just fine.
There was a temporary problem completing your request. An unknown error occurred (-42023)
Mac Pro
Hi prajeeth81,
Thank you for contacting Apple Support Communities. Based on what you stated, it seems like you are trying to authorize your Mac, but you receive an error message. Take a look at the "Remove the SC Info folder" section.
If iTunes prompts you to authorize your computer when you try to play iTunes Store purchases
Please don't hesitate to let us know if the steps resolved your issue or if you need additional assistance.
Cheers.
Hi prajeeth81,
Thank you for contacting Apple Support Communities. Based on what you stated, it seems like you are trying to authorize your Mac, but you receive an error message. Take a look at the "Remove the SC Info folder" section.
If iTunes prompts you to authorize your computer when you try to play iTunes Store purchases
Please don't hesitate to let us know if the steps resolved your issue or if you need additional assistance.
Cheers.
Hey prajeeth81,
Thank you for using the Apple Support Community. Due to the nature of your issue, you may find more information by using another one of Apple's support resources.
Take care.
Hi,
This didn't work.
I am able to click on the "For You" tab and see my Apple Music friends and what they have listened to. But I cannot play any of the songs on my own. It keeps asking me to enter my Apple ID and password when I try to play a song.
Clicking on Account in Itunes shows an Apple Music subtab. Everything seems to indicate that I have signed in.
Can't authorise my iTunes account and play Apple Music from my MacBook
