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My ITuns account

My bank account was charged 79 dollars for iTunes. I need that to be refunded. I did not authorize this much for iTunes.

iPhone 8, 12

Posted on Feb 2, 2019 6:14 AM

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Question marked as Apple recommended

This is a user-to-user support forum. No one here can refund anything but the following may help.


If the only indication of the charges is from an email or text, be aware that it may be a phishing attempt to get you to log in to a site that appears to be Apple and divulge your password or credit card information. See: Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support

and Identify legitimate emails from the App Store or iTunes Store - Apple Support


You can use the following instructions to determine if it is a real charge, what it is for, and to report a problem: Request a refund for an App Store or iTunes Store purchase - Apple Support


Also see: If you see 'itunes.com/bill' or an unfamiliar charge on your statement - Apple Support


Posted on Feb 2, 2019 9:10 AM

1 reply
Question marked as Apple recommended

Feb 2, 2019 9:10 AM in response to nyla112

This is a user-to-user support forum. No one here can refund anything but the following may help.


If the only indication of the charges is from an email or text, be aware that it may be a phishing attempt to get you to log in to a site that appears to be Apple and divulge your password or credit card information. See: Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support

and Identify legitimate emails from the App Store or iTunes Store - Apple Support


You can use the following instructions to determine if it is a real charge, what it is for, and to report a problem: Request a refund for an App Store or iTunes Store purchase - Apple Support


Also see: If you see 'itunes.com/bill' or an unfamiliar charge on your statement - Apple Support


My ITuns account

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