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I am trying to download and was instructed to contact ITunes after I put in credit card info

iPad, 10

Posted on Feb 2, 2019 6:26 PM

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Posted on Feb 2, 2019 11:16 PM

If you haven't already done as instructed and contacted iTunes Support you should do so (these are user forums, not iTunes Support) :

- go to http://www.apple.com/support/itunes/ww

- click on your country's flag (the country where you are, and which is therefore the country on your account)

- click on Contact Support towards the top right

- click on Get Help under 'Talk To Us'

1 reply
Question marked as Best reply

Feb 2, 2019 11:16 PM in response to Babyboy0116

If you haven't already done as instructed and contacted iTunes Support you should do so (these are user forums, not iTunes Support) :

- go to http://www.apple.com/support/itunes/ww

- click on your country's flag (the country where you are, and which is therefore the country on your account)

- click on Contact Support towards the top right

- click on Get Help under 'Talk To Us'

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