My phone won’t let me update my card and billing information and it says my payment is invalid so I can’t update or download any apps until it’s fixed


My phone won’t let me update my card and billing information and it says my payment is invalid so I can’t update or download any apps until it’s fixed

iPhone 7, 12

Posted on Feb 2, 2019 10:00 PM

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Question marked as Top-ranking reply

Posted on Feb 2, 2019 11:02 PM

For a card to have a chance of being accepted it needs to be registered to the same name and address (including format and spacing etc) that you have on your iTunes account, and have been issued by a bank in the country where you are (and therefore the country which is on your iTunes account). Credit cards are more likely to work than debit cards.


If you don't have a valid card see if you get the 'none' option, that should let you download updates : Change or remove your Apple ID payment information - Apple Support

2 replies
Question marked as Top-ranking reply

Feb 2, 2019 11:02 PM in response to haileyc00

For a card to have a chance of being accepted it needs to be registered to the same name and address (including format and spacing etc) that you have on your iTunes account, and have been issued by a bank in the country where you are (and therefore the country which is on your iTunes account). Credit cards are more likely to work than debit cards.


If you don't have a valid card see if you get the 'none' option, that should let you download updates : Change or remove your Apple ID payment information - Apple Support

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My phone won’t let me update my card and billing information and it says my payment is invalid so I can’t update or download any apps until it’s fixed

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