Trying to complete my apple ID

I put in my Billing address and chose none for payment method and everything checks out, however it keeps saying I need to contact iTunes support to complete this transaction. I am trying to download an app and this is the first time I have done anything through the app store. Wondering if you could point me in the right direction.

Thank you !


Posted on Feb 4, 2019 6:20 AM

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Posted on Feb 4, 2019 6:49 AM

To contact iTunes Support as instructed to do (these are user forums, not iTunes Support) :

- go to http://www.apple.com/support/itunes/ww

- click on your country's flag (the country where you are, and which is therefore the country on your account)

- click on Contact Support towards the top right

- click on Get Help under 'Talk To Us'

1 reply
Question marked as Top-ranking reply

Feb 4, 2019 6:49 AM in response to maura96

To contact iTunes Support as instructed to do (these are user forums, not iTunes Support) :

- go to http://www.apple.com/support/itunes/ww

- click on your country's flag (the country where you are, and which is therefore the country on your account)

- click on Contact Support towards the top right

- click on Get Help under 'Talk To Us'

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Trying to complete my apple ID

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