Deleted Spotify App, now I can't reload it

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Level 1

8 points

Deleted Spotify App, now I can't reload it

My Question or Issue

i have an iPad 2 with iOS 10.3.3. A week ago I deleted Spotify to clear up storage. Now that I am trying to reinstall spotify, when I go to download it, instead of seeing the cloud/download symbol, it just shows "update". However when I try to update it, I get a warning that Spotify can't be downloaded. It has a "Done" and a "Retry" choice on the warning, but neither allows a download. Also, I can see the progress on my screen, where the app darkens and the little clock progress thing turns, but it hangs up at around 60% then fails.

Help, please.

Thanks in advance.

iPad, 10

Posted on Feb 4, 2019 1:09 PM

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Answer 1

jeremy_v

Community Specialist

Feb 5, 2019 1:43 PM in response to Mccpro

Hello Mccpro,

Thank you for using Apple Support Communities. It's my understanding that you're unable to redownload Spotify on your iPad 2. You've come to the right place! The steps in the following link can help:

If you can’t download or update apps, or if apps get stuck

Cheers!

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Answer 2

Mccpro Author

Level 1

8 points

Feb 5, 2019 2:29 PM in response to jeremy_v

Thanks Jeremy, no dice. Although the app does not exist anywhere on my IPad, it still shows that it needs updating. When I press UPDATE, it circles around, then gives me an error message that Spotify cannot be downloaded. On the screen, I do have the little grid-like icon, and whenever it starts updating, it shows a progress until it gets to about 7 o'clock, then it hangs up and the error message appears again.

I wonder if my next step (sigh) is to restore my Ipad and start over?

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Deleted Spotify App, now I can't reload it

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