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New 2018 MacBook Pro with Touchbar suddenly had Cracked Screen at the bottom corner... near the hinge.

 

 

Has anyone experienced this with their new MacBook Pro? Mine is 2018 with Touch Bar. I got it in late December of 2018. And today, I was shocked to find out that what I thought was a stain on the lower half of my screen, was actually a cracked glass. When I rubbed it off with my thumb, tiny specks of thin material came off.   

 



Mac Pro

Posted on Feb 4, 2019 5:12 PM

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Question marked as Apple recommended

If you have AppleCare+ it will cover a large portion of accidental damage.


https://www.apple.com/support/products/mac.html




In or out of warranty you can get a free over the counter 'Apple Service Diagnostics' test


Genius reservation http://www.apple.com/retail/geniusbar/


on-line https://getsupport.apple.com/


check warranty https://checkcoverage.apple.com/




AppleCare+ (similar for iPhone and iPad, each incident of accidental damage) for Mac will carry its own price tag. Screen damage or “external enclosure damage” will run $99 per incident, while other damage, including water damage, will run $299. Users receive coverage of two incidents under AppleCare+, and after the two incidents have been used up, out-of-warratny replacement rates will apply

Posted on Feb 4, 2019 6:12 PM

1 reply
Question marked as Apple recommended

Feb 4, 2019 6:12 PM in response to marijade

If you have AppleCare+ it will cover a large portion of accidental damage.


https://www.apple.com/support/products/mac.html




In or out of warranty you can get a free over the counter 'Apple Service Diagnostics' test


Genius reservation http://www.apple.com/retail/geniusbar/


on-line https://getsupport.apple.com/


check warranty https://checkcoverage.apple.com/




AppleCare+ (similar for iPhone and iPad, each incident of accidental damage) for Mac will carry its own price tag. Screen damage or “external enclosure damage” will run $99 per incident, while other damage, including water damage, will run $299. Users receive coverage of two incidents under AppleCare+, and after the two incidents have been used up, out-of-warratny replacement rates will apply

New 2018 MacBook Pro with Touchbar suddenly had Cracked Screen at the bottom corner... near the hinge.

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