Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Update Podcast Image

Hi we recently updated the branding for our podcast that included a name change and cover art change. Our podcast is hosted on SoundCloud and was updated last December. The name and web addressed have been changed but the image is still the old image. Our podcast is now called Method Matters (was Tech People) and is hosted on SoundCloud (https://soundcloud.com/method-matters).


The RSS is: http://feeds.soundcloud.com/users/soundcloud:users:66064925/sounds.rss


Any help would be greatly appreciated.

Posted on Feb 6, 2019 7:20 AM

Reply
Question marked as Apple recommended

Did you change the file name? If you did, I don't see any reason why it hasn't updated. Try going to Podcasts Connect and clicking the 'Refresh feed' link. Again, give it a few days. If it still doesn't change, you could try contacting Support. Go to https://itunespartner.apple.com/en/podcasts/overview and click the 'Contact Us' link at the bottom of the page.

Posted on Feb 12, 2019 8:01 AM

4 replies

Feb 6, 2019 8:06 AM in response to ernest284

The image appears to be OK. When did you update it? - the 'lastPubDate' for your feed is yesterday - it can take several days for a changed image to appear in the Store. And did you give the new image a new file name? - if you used the same name the Store (which caches the image) has no way of knowing it's been updated and it won't change.

Question marked as Apple recommended

Feb 12, 2019 8:01 AM in response to ernest284

Did you change the file name? If you did, I don't see any reason why it hasn't updated. Try going to Podcasts Connect and clicking the 'Refresh feed' link. Again, give it a few days. If it still doesn't change, you could try contacting Support. Go to https://itunespartner.apple.com/en/podcasts/overview and click the 'Contact Us' link at the bottom of the page.

Update Podcast Image

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.