Facetime live photos missing

i can see the capture button during a facetime call and why i press it, it shows the alert of capturing the facetime photo but none of the pics are saved neither in the photos app nor in the i cloud!!

iPhone 7, 12

Posted on Feb 6, 2019 10:01 AM

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Question marked as Top-ranking reply

Posted on Feb 14, 2019 9:54 AM

Hi, you need to update all your devices that are signed in to FaceTime. Once you update, FaceTime will activate again and allow you to start taking Live Photos again during a FaceTime call.


iOS: 12.1.4

MacOS: 10.4.3 (make sure you run the supplemental update)

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Facetime live photos missing

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