I recently changed my android phone service. With that service I am to get I-Tunes Music free for six months. I just got a message that I have been charged $9.99 for a program that I will get for six months. I hope that this can be investigated and my account be credited. i would appreciate my account be credited.
Thank you very much,
Sharon
[Edited by Host]
Apple has a 3 month trial program, so presumably your service provider is arranging the other 3 months. You may need to contact them about how they are arranging payment, or if they are simply doing it by discounting your phone bill by the amount Apple is charging you.
Do not post private information here as this site is readable by anybody in the world. Also realize the people responding here are other users like yourself, not Apple. If you really want to ask Apple about this then use the contact information below, but I really would contact your service provider about this special.
iTunes [Store] Support - Use this form for assistance with account and billing, code redemption, or purchase questions -->
https://www.apple.com/emea/support/itunes/contact.html
Apple has a 3 month trial program, so presumably your service provider is arranging the other 3 months. You may need to contact them about how they are arranging payment, or if they are simply doing it by discounting your phone bill by the amount Apple is charging you.
Do not post private information here as this site is readable by anybody in the world. Also realize the people responding here are other users like yourself, not Apple. If you really want to ask Apple about this then use the contact information below, but I really would contact your service provider about this special.
iTunes [Store] Support - Use this form for assistance with account and billing, code redemption, or purchase questions -->
https://www.apple.com/emea/support/itunes/contact.html
Again, please do not add private information such as an e-mail address unless you really want to get on a spam list somewhere.
There is nothing anybody replying to you here can do for you (Apple is not here), we can only provide advice on ways you can help yourself. I have provided several but it isn't clear if you have tried them both and any results you may have had.
Dear Sir,
When I added service to my phone they offered the 6 month free I-tunes for 6 months. I all I know is that I am not supposed to pay for the service until after the six month trial is concluded.
Sharon ****
****
[Personal Information Edited by Host]
charged for free trial of Apple Music
