My wife is being charged for an Apple item she has not ordered and on order to cancel the order she is requested to supply her SS#. Not going to happen nor will this item be paid for.

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My wife is being charged for an Apple item she has not ordered and on order to cancel the order she is requested to supply her SS#. Not going to happen nor will this item be paid for.

My wife is being charged for an Apple item not ordered by her. In order to cancel the order she is asked for her SS#. Not going to happen, and the item will not be paid for by us. Revise the refusal site not to include asking for SS#’s. The item was ordered by someone in NY and we are in CO. I suspect her iPhone has been hacked.

iPhone 5s, 12

Posted on Feb 6, 2019 12:02 PM

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FoxFifth

Community+ 2025

Level 10

473,913 points

Feb 6, 2019 2:04 PM in response to PhilEJ.

If the only indication of the charges is from an email or text, be aware that it may be a phishing attempt to get you to log in to a site that appears to be Apple and divulge your password or credit card information. See: Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support

and Identify legitimate emails from the App Store or iTunes Store - Apple Support

You can use the following instructions to determine if it is a real charge, what it is for, and to report a problem: Request a refund for an App Store or iTunes Store purchase - Apple Support

Also see: If you see 'itunes.com/bill' or an unfamiliar charge on your statement - Apple Support

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My wife is being charged for an Apple item she has not ordered and on order to cancel the order she is requested to supply her SS#. Not going to happen nor will this item be paid for.

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