Regarding Call for hacking

I got a call telling that they are apple technicians and my system is going to be hacked. SO asked me to support.me and I went through that he said me the code and then he access my system. By checking the net stat he said that that foreign addresses established that means someone is trying to hack your computer. So he opened my apple.com and I entered the id and password. He said for installing the apple anti hacking software. He need 2 google play cards worth 100$. I said him that I don't have enough money. He was like if you delay that you will be hacked. I don't know what's wrong with that caller. And I said call me back at tomorrow 7.00 pm.

Is this a spam call/

He accessed my system for 10 minutes. I don't know what he did . I was worried about my system.

Can someone help with this/

MacBook Pro 13", 10.14

Posted on Feb 6, 2019 3:38 PM

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Question marked as Top-ranking reply

Posted on Feb 6, 2019 3:41 PM

Such calls, emails, popup messages, text messages, etc, etc will always be a scam. If you allowed the criminals to access your computer, consider it compromised and restore it using a back up that pre-dates the intrusion. Change all passwords that may have ever been used on that computer. If you used a bank or credit card to pay the criminals, contact your bank immediately.


Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support

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Question marked as Top-ranking reply

Feb 6, 2019 3:41 PM in response to likitha181

Such calls, emails, popup messages, text messages, etc, etc will always be a scam. If you allowed the criminals to access your computer, consider it compromised and restore it using a back up that pre-dates the intrusion. Change all passwords that may have ever been used on that computer. If you used a bank or credit card to pay the criminals, contact your bank immediately.


Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support

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Regarding Call for hacking

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