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Help with iCloud forgotten password

My daughter set up our iPad and couldn’t remember the password. We did a factory reset and it still doesn’t let us move on without password. How do I fix this when we don’t know the info

iPad Air 2 Wi-Fi

Posted on Feb 6, 2019 8:41 PM

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Question marked as Best reply

Posted on Feb 6, 2019 8:47 PM

If you forgot your Apple ID password

https://support.apple.com/HT201487


"You’ve come to the right place to reset a forgotten password, unlock your account, or recover an Apple ID."

http://iforgot.apple.com/


What to do after [or before] you change your Apple ID email address or password

https://support.apple.com/HT204071


If you still need help:

Contact Apple for help with Apple ID account security "This article provides country-specific Apple Support contact information for customers seeking help with their Apple ID password or other security-related issues." - https://support.apple.com/HT204169

1 reply
Question marked as Best reply

Feb 6, 2019 8:47 PM in response to Dawnygirl74

If you forgot your Apple ID password

https://support.apple.com/HT201487


"You’ve come to the right place to reset a forgotten password, unlock your account, or recover an Apple ID."

http://iforgot.apple.com/


What to do after [or before] you change your Apple ID email address or password

https://support.apple.com/HT204071


If you still need help:

Contact Apple for help with Apple ID account security "This article provides country-specific Apple Support contact information for customers seeking help with their Apple ID password or other security-related issues." - https://support.apple.com/HT204169

Help with iCloud forgotten password

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