Device Info is incorrect
In the device info of my Apple ID via settings, my iPhone 7 Plus lists my laptop's OS as Windows 6.2 where it is actually Windows 10. My desktop computer is listed correctly as Windows 10. Why is this?
Windows, 6
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In the device info of my Apple ID via settings, my iPhone 7 Plus lists my laptop's OS as Windows 6.2 where it is actually Windows 10. My desktop computer is listed correctly as Windows 10. Why is this?
Windows, 6
Hello Mindcore16.
Welcome to Apple Support Communities.
If I'm understanding correctly, your laptop is displayed incorrectly in the Apple ID list. I will be glad to help.
Did you recently update to Windows 10 on your laptop?
Let's remove and re-add your laptop the list to see if it corrects the display. Here are the steps below from:
Check your Apple ID device list to see where you're signed in
If you're using iOS 10.3 or later, you can remove devices from your iPhone, iPad, or iPod touch:
Add a device to the list
After you sign in on a device with your Apple ID, that device appears in the list. Here's where you need to sign in:
Cheers.
Hello Mindcore16.
Welcome to Apple Support Communities.
If I'm understanding correctly, your laptop is displayed incorrectly in the Apple ID list. I will be glad to help.
Did you recently update to Windows 10 on your laptop?
Let's remove and re-add your laptop the list to see if it corrects the display. Here are the steps below from:
Check your Apple ID device list to see where you're signed in
If you're using iOS 10.3 or later, you can remove devices from your iPhone, iPad, or iPod touch:
Add a device to the list
After you sign in on a device with your Apple ID, that device appears in the list. Here's where you need to sign in:
Cheers.
Thank you! No, this is a brand new laptop so it's only ever had Windows 10 installed. I removed the device from my phone and then reconnected and it is now showing the correct Windows version.
Hello Mindcore16.
It's great to hear that this is all sorted out.
Take care.
Device Info is incorrect