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Device Info is incorrect

In the device info of my Apple ID via settings, my iPhone 7 Plus lists my laptop's OS as Windows 6.2 where it is actually Windows 10. My desktop computer is listed correctly as Windows 10. Why is this?

Windows, 6

Posted on Feb 7, 2019 1:06 PM

Reply
Question marked as Top-ranking reply

Posted on Feb 8, 2019 1:42 PM

Hello Mindcore16.


Welcome to Apple Support Communities.


If I'm understanding correctly, your laptop is displayed incorrectly in the Apple ID list. I will be glad to help.


Did you recently update to Windows 10 on your laptop?


Let's remove and re-add your laptop the list to see if it corrects the display. Here are the steps below from:


Check your Apple ID device list to see where you're signed in


If you're using iOS 10.3 or later, you can remove devices from your iPhone, iPad, or iPod touch:

  1. Tap the device to see its details, then tap Remove From Account.
  2. Review the message that appears, then tap again to confirm that you want to remove the device.


Add a device to the list

After you sign in on a device with your Apple ID, that device appears in the list. Here's where you need to sign in:


  • For OS X Yosemite and later or Windows 10 and later, sign in to iCloud on the device. 


Cheers.

3 replies
Question marked as Top-ranking reply

Feb 8, 2019 1:42 PM in response to Mindcore16

Hello Mindcore16.


Welcome to Apple Support Communities.


If I'm understanding correctly, your laptop is displayed incorrectly in the Apple ID list. I will be glad to help.


Did you recently update to Windows 10 on your laptop?


Let's remove and re-add your laptop the list to see if it corrects the display. Here are the steps below from:


Check your Apple ID device list to see where you're signed in


If you're using iOS 10.3 or later, you can remove devices from your iPhone, iPad, or iPod touch:

  1. Tap the device to see its details, then tap Remove From Account.
  2. Review the message that appears, then tap again to confirm that you want to remove the device.


Add a device to the list

After you sign in on a device with your Apple ID, that device appears in the list. Here's where you need to sign in:


  • For OS X Yosemite and later or Windows 10 and later, sign in to iCloud on the device. 


Cheers.

Device Info is incorrect

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