You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Verification code not being received when adding alias

I have attempted to add an alias to my appleID account. A message pops up that a verification code has been sent to my main icloud email address, but it is never received. I have attempted this at least 3 times.

iMac 21.5", 10.14

Posted on Feb 8, 2019 9:02 AM

Reply
Question marked as Top-ranking reply

Posted on Feb 8, 2019 11:17 AM

You are welcome. there is a contact link.




Apple ID Support




Apple ID Support (2) 




Apple Support by e-mail or chat    Work through the screens to get a chat option.    




Apple Support using Twitter






Or fill out and submit this form.          The form is for iTunes, but it will get passed to the ID Support section.  



3 replies
Question marked as Top-ranking reply

Feb 8, 2019 11:17 AM in response to mrp777

You are welcome. there is a contact link.




Apple ID Support




Apple ID Support (2) 




Apple Support by e-mail or chat    Work through the screens to get a chat option.    




Apple Support using Twitter






Or fill out and submit this form.          The form is for iTunes, but it will get passed to the ID Support section.  



Feb 8, 2019 10:58 AM in response to Eric Root

Thanks Eric. I have no problem signing into my AppleID and, in fact, I do receive a verification code via SMS whenever I sign in. The issue I have is somewhat different: it arises when I attempt to add an alias email address, and some type of confirmation code is apparently emailed to the primary iCloud address... but it is this confirmation code that I am not receiving.

Verification code not being received when adding alias

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.