Verification code not being received when adding alias

I have attempted to add an alias to my appleID account. A message pops up that a verification code has been sent to my main icloud email address, but it is never received. I have attempted this at least 3 times.

iMac 21.5", 10.14

Posted on Feb 8, 2019 9:02 AM

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Posted on Feb 8, 2019 11:17 AM

You are welcome. there is a contact link.




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Or fill out and submit this form.          The form is for iTunes, but it will get passed to the ID Support section.  



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Question marked as ⚠️ Top-ranking reply

Feb 8, 2019 11:17 AM in response to mrp777

You are welcome. there is a contact link.




Apple ID Support




Apple ID Support (2) 




Apple Support by e-mail or chat    Work through the screens to get a chat option.    




Apple Support using Twitter






Or fill out and submit this form.          The form is for iTunes, but it will get passed to the ID Support section.  



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Feb 8, 2019 10:58 AM in response to Eric Root

Thanks Eric. I have no problem signing into my AppleID and, in fact, I do receive a verification code via SMS whenever I sign in. The issue I have is somewhat different: it arises when I attempt to add an alias email address, and some type of confirmation code is apparently emailed to the primary iCloud address... but it is this confirmation code that I am not receiving.

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Verification code not being received when adding alias

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