Verification code
How do I enter the verification code for my Apple ID (when setting up my new iPhone) if my previous iPhone does not work so cannot receive the code?
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Apple ID - Get a verification code and sign in with two-factor authentication
If necessary, there is a contact link.
Apple Support by e-mail or chat Work through the screens to get a chat option.
Or fill out and submit this form. The form is for iTunes, but it will get passed to the ID Support section.