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I have been charged for the last two months for Apple Music and did not sign up for it. I try to cancel and I get a blank screen or put around in loops. I just want my money back and to cancel.

iPhone 7, 12

Posted on Feb 9, 2019 1:16 PM

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Answer 1

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Kappy

Level 10

362,007 points

Feb 9, 2019 1:41 PM in response to Slytherine_House

View, change or cancel your subscriptions - Apple Support.

To request a refund for a charge you don't recognize, check your purchase history and follow the steps below. If you don’t...

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Answer 2

Kappy

Level 10

362,007 points

Feb 9, 2019 7:05 PM in response to Slytherine_House

Did you look at the second link? Contact Apple.

Contacting Apple Customer and Support Service

Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
Primary support help at Contact Support.
To contact product and tech support: Contacting Apple for support and service including international calling numbers.

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Answer 3

Feb 9, 2019 2:01 PM in response to Kappy

I was able to cancel my subscription but I can't get a refund. For the last two months I can't seem to get my money back for a service I have not used.

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