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app store

unable to download apps because credit card decline



iPhone 7 Plus, 12

Posted on Feb 10, 2019 12:15 AM

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Question marked as Apple recommended

Apple ID payment information - If your payment method is declined, or you have a billing issue with a previous purchase in the iTunes Store


If necessary, contact iTunes Support. Either use the form or scroll to the bottom of the page in the 2nd link. Follow through the screens to get a chat or telephone option. 




iTunes Support






iTunes Support – world wide

Posted on Feb 10, 2019 6:45 AM

2 replies

Feb 10, 2019 12:34 AM in response to Locoboy

Try a different card : Change or remove your Apple ID payment information - Apple Support


For a card to have a chance of being accepted it needs to be registered to the same name and address (including format and spacing etc) that you have on your iTunes account, and have been issued by a bank in the country where you are (and therefore the country which is on your iTunes account).

Question marked as Apple recommended

Feb 10, 2019 6:45 AM in response to Locoboy

Apple ID payment information - If your payment method is declined, or you have a billing issue with a previous purchase in the iTunes Store


If necessary, contact iTunes Support. Either use the form or scroll to the bottom of the page in the 2nd link. Follow through the screens to get a chat or telephone option. 




iTunes Support






iTunes Support – world wide

app store

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