Billing adress

So I’ve recently moved from UK to Australia on a working holiday visa and I want to change the billing country of my Apple payment but it won’t let me change it from United Kingdom to Australia and won’t accept payment through my Australian MasterCard so I can’t use Apple Music, Apps or Extra Storage plan, what do I do?

iPhone X, 11

Posted on Feb 10, 2019 8:48 PM

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Question marked as Top-ranking reply

Posted on Feb 10, 2019 8:50 PM

You need a zero account balance, you need to cancel all your subscriptions, you need a credit card issued by a bank in the country the store is in, and you need a billing address in that country. If you have an account balance, either buy something more expensive and pay the balance with a credit card or contact iTunes Support and ask them to zero balance your account.






Purchases - View, change, or cancel your subscriptions






Purchases - Subscriptions not billed through Apple 




Region - Change your iTunes Store, iBooks Store, or App Store country or region




If necessary, contact iTunes Support. Either use the form or scroll to the bottom of the page in the 2nd link. Follow through the screens to get a chat or telephone option. 




iTunes Support






iTunes Support – world wide

1 reply
Question marked as Top-ranking reply

Feb 10, 2019 8:50 PM in response to hattie256

You need a zero account balance, you need to cancel all your subscriptions, you need a credit card issued by a bank in the country the store is in, and you need a billing address in that country. If you have an account balance, either buy something more expensive and pay the balance with a credit card or contact iTunes Support and ask them to zero balance your account.






Purchases - View, change, or cancel your subscriptions






Purchases - Subscriptions not billed through Apple 




Region - Change your iTunes Store, iBooks Store, or App Store country or region




If necessary, contact iTunes Support. Either use the form or scroll to the bottom of the page in the 2nd link. Follow through the screens to get a chat or telephone option. 




iTunes Support






iTunes Support – world wide

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Billing adress

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