Unable to delete iCloud Drive Documents & Data

Hi,


I can't delete any of the data after upgrade to iOS 12.1.4. I've already disable all the iCloud Drive features and deleted all the data apps(e.g. Whatsapp,PDF reader,etc) but my iCloud drive still showing around 8GB+. How do i permanently delete all these data or the iCloud drive? I don't need it by the way


Thanks


iPhone 6, 12

Posted on Feb 11, 2019 9:57 PM

Reply
2 replies

Feb 13, 2019 8:36 AM in response to rasyidi

Hello rasyidi,


Thank you for using Apple Support Communities! I understand that you would like to delete Documents & Data from iCloud. I would be happy to help provide steps to do so.


The "What if I don't see all of my files?" section in the support article below provides different ways you can locate these files:


Get help with iCloud Drive - Apple Support


If the documents and data shown on the iCloud website or other devices don't match what you see on your iPhone, you may want to reset iCloud Documents & Data following the steps here:


iCloud: If iCloud documents and data aren’t the same


The following resource provides some additional tips to help manage your iCloud Storage:


Manage your iCloud storage - Apple Support


Cheers!

Feb 13, 2019 5:28 PM in response to Teddy_B

Hi Jameson,


Thank you for the solutions but it's driving me nowhere. I've :-


  1. enable and re-enable the iCloud drive
  2. looking for reset documents & data on iCloud Drive
  3. recover recently deleted


I've clear up everything that I've got on my phone,ipad,macbook,iCloud.com but still failed.


I hope there is another solution for this issue mate.


Thank you

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Unable to delete iCloud Drive Documents & Data

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