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iphone can't open i forget apple id

how can use my mobile again please help .

iPhone 5

Posted on Feb 12, 2019 12:03 AM

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Posted on Feb 12, 2019 12:05 AM

Have you tried : If you forgot your Apple ID - Apple Support ?


Or, and if you bought the phone new (i.e. it’s not second-hand), you could try going to an Apple Store (make a Genius Bar appointment if you do) or try contacting iTunes Support online (http://www.apple.com/support/itunes/ww) and see if they can remove the phone from the account - they are likely to want to see proof of ownership before they might help e.g. original receipt with the serial number on it

1 reply
Question marked as Best reply

Feb 12, 2019 12:05 AM in response to rawan128

Have you tried : If you forgot your Apple ID - Apple Support ?


Or, and if you bought the phone new (i.e. it’s not second-hand), you could try going to an Apple Store (make a Genius Bar appointment if you do) or try contacting iTunes Support online (http://www.apple.com/support/itunes/ww) and see if they can remove the phone from the account - they are likely to want to see proof of ownership before they might help e.g. original receipt with the serial number on it

iphone can't open i forget apple id

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