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iOS update erasing other data on device

Hi!

Every time you guys have a new update, and my settings on device says that the Automatic Updates are OFF, the operating system keeps downloading the update. The major problem is that the update removes the downloaded content of a game I have installed (around 1.5Gb of data), so once a month or at two weeks, I need to re-download the game content. Why the update is removing content on my device even if it has enough space to download that data? Why is it downloading over other game content on device?

iPhone 5s, 12

Posted on Feb 12, 2019 8:16 AM

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Question marked as Apple recommended

It doesn't remove the game content unless there isn't enough space to download and install the update. It sounds like your available storage is marginal. The alternative is to update using iTunes on your computer.

Posted on Feb 12, 2019 8:32 AM

2 replies

iOS update erasing other data on device

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