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Cracked screen

The back of my iphone 8plus is cracked, does anyone know if apple care would cover it ?

iPhone 8 Plus, 12

Posted on Feb 12, 2019 10:38 AM

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Question marked as Best reply

Posted on Feb 12, 2019 10:41 AM

Screen damage if determined by Apple to be accidental is not covered by the regular warranty. If you have Applecare Plus you get two accidental damages/incidents for the life of the warranty at reduced cost.


iPhone Repair - Screen Damage [and links to other iPhone repair services] - https://support.apple.com/iphone/repair/screen-damage - includes pricing.


iPhone Service Answer Center - - "Learn more about iPhone service options, warranty, and pricing." Repair times.


Genius Bar appointment - Go to https://www.apple.com/retail/geniusbar/ > Get hardware help > iPhone > Repairs & Physical Damage > Screen is cracked > Bring https://www.apple.com/retail/geniusbar/


Also check with your phone service provider. I know ours recently informed us about coverage for a phone for certain things as part of our monthly phone bill. Additionally some credit card companies may provide coverage for things purchased with the card.

1 reply
Question marked as Best reply

Feb 12, 2019 10:41 AM in response to Uriostegui97

Screen damage if determined by Apple to be accidental is not covered by the regular warranty. If you have Applecare Plus you get two accidental damages/incidents for the life of the warranty at reduced cost.


iPhone Repair - Screen Damage [and links to other iPhone repair services] - https://support.apple.com/iphone/repair/screen-damage - includes pricing.


iPhone Service Answer Center - - "Learn more about iPhone service options, warranty, and pricing." Repair times.


Genius Bar appointment - Go to https://www.apple.com/retail/geniusbar/ > Get hardware help > iPhone > Repairs & Physical Damage > Screen is cracked > Bring https://www.apple.com/retail/geniusbar/


Also check with your phone service provider. I know ours recently informed us about coverage for a phone for certain things as part of our monthly phone bill. Additionally some credit card companies may provide coverage for things purchased with the card.

Cracked screen

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