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Iphone sceen locks and then IOS crashes and will not restart

EVer since updating IOS to 12.1.4 last week my Iphone (and both my Ipad and Ipad mini) have been crashing. screen freezes then goes dark and cannot be restarted. This has happened multiple times since updating IOS. Please advise.

iPhone X, 12

Posted on Feb 12, 2019 3:32 PM

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Mine has also been problemantic (!);

a) seemed to start with camera and crashing while attempting to take a photo

b) fails to shutdown in a timely manor, press and hold power button can take 5 to 10 minutes to get it to shutdown. Then takes 5 to 10 minutes to re-start.

c) today it shut down when answering a call, while connected to the car's bluetooth, (my wi-fi was off)

d) Turned wi-fi off as it drives me crazy (while navigating), pops up asking to connect to all and sundry (blocks screen), when I have the correct setting "Ask to Join Networks" turned OFF.

Today, I will re-format and start again to see if that fixs it.

I have started to recommend to all my clients to "TURN OFF" automatic updates in iOS and MacOS.

Posted on Mar 20, 2019 6:51 PM

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Question marked as Best answer

Mar 20, 2019 6:51 PM in response to jazz4111

Mine has also been problemantic (!);

a) seemed to start with camera and crashing while attempting to take a photo

b) fails to shutdown in a timely manor, press and hold power button can take 5 to 10 minutes to get it to shutdown. Then takes 5 to 10 minutes to re-start.

c) today it shut down when answering a call, while connected to the car's bluetooth, (my wi-fi was off)

d) Turned wi-fi off as it drives me crazy (while navigating), pops up asking to connect to all and sundry (blocks screen), when I have the correct setting "Ask to Join Networks" turned OFF.

Today, I will re-format and start again to see if that fixs it.

I have started to recommend to all my clients to "TURN OFF" automatic updates in iOS and MacOS.

Iphone sceen locks and then IOS crashes and will not restart

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