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Messenger

I have bought a new iphone today, but Messenger is not functioning. I can’t open it.

iPhone XS Max, 12

Posted on Feb 12, 2019 4:49 PM

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Question marked as Apple recommended

Are you referring to the iOS messages app or Facebook messenger?


If its the ios messages app app then I would suggest checking that the software version is up to date and/or restarting the phone, if that doesn’t help, reset to factory default.


If it’s messenger app from Facebook, then I would check to see if the app needs to be updated in the App Store, if that doesn’t help then delete the app from your phone and download again.

Posted on Feb 12, 2019 4:53 PM

2 replies
Question marked as Apple recommended

Feb 12, 2019 4:53 PM in response to Sigfrid272

Are you referring to the iOS messages app or Facebook messenger?


If its the ios messages app app then I would suggest checking that the software version is up to date and/or restarting the phone, if that doesn’t help, reset to factory default.


If it’s messenger app from Facebook, then I would check to see if the app needs to be updated in the App Store, if that doesn’t help then delete the app from your phone and download again.

Messenger

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