My mother forgot her Apple ID and password. She blocked her phone. But it so pity, cause there is a lot of photo of my children. We have case from telephone, we have check with date when we bought it, we have just 1 phone number that was using with telephone about 3 years. What can we do? Help us please
iPhone 5s
Have your mother try the links below.
Apple ID - How to find your Apple An iCloud e-mail address is an Apple ID.
Enter her Apple (iCloud) ID and click Forgot Password.
If she is the original owner, take the device, the original purchase receipt with the serial number, and a photo ID to the nearest Apple Store.
or contact Apple ID Support. They will need to see the original purchase receipt/paperwork also.
Apple Support by e-mail or chat Select your device, Battery, Power and Charging, then Power adapter not working to get a chat option.
Or fill out and submit this form.
Blocked iPhone 5s, forgot appleid
