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User profile for user: emmie116
emmie116 Author
User level: Level 1
5 points

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Why is my credit card information right but it keeps telling me I can’t use it?

iPhone 8, 12

Posted on Feb 13, 2019 1:04 PM

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User profile for user: Eric Root
Eric Root
User level: Level 10
684,045 points

Posted on Feb 13, 2019 2:31 PM

Apple ID payment information - If your payment method is declined, or you have a billing issue with a previous purchase in the iTunes Store


If necessary, contact iTunes Support. Either use the form or scroll to the bottom of the page in the 2nd link. Follow through the screens to get a chat or telephone option. 




iTunes Support






iTunes Support – world wide

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User profile for user: Eric Root
Eric Root
User level: Level 10
684,045 points

Feb 13, 2019 2:31 PM in response to emmie116

Apple ID payment information - If your payment method is declined, or you have a billing issue with a previous purchase in the iTunes Store


If necessary, contact iTunes Support. Either use the form or scroll to the bottom of the page in the 2nd link. Follow through the screens to get a chat or telephone option. 




iTunes Support






iTunes Support – world wide

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