iPhone gifs not loading

My GIF's won't load to messages on Iphone


[Re-Titled by Moderator]


iPhone 8 Plus, 12

Posted on Feb 13, 2019 8:15 PM

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1 reply

Feb 15, 2019 1:31 PM in response to Ozkamax


Hello Ozkamax,


Thanks for visiting the Apple Support Communities. You mention gif's won't load to messages. I am happy to help check some settings.


1. Test sending a gif message as per the info in this article: Send and save GIFs on your iPhone, iPad, or iPod touch - Apple Support


2. If it is not working, try turning Wi-Fi off and be connected to your cellular connection. Please be aware this will use your cellular data until you re-enable Wi-Fi in Settings > Wi-Fi. Connect to Wi-Fi on your iPhone, iPad, or iPod touch - Apple Support


3. If it works while connected to a wireless network, but not cellular, check Settings > Cellular. Ensure everything is enabled you want to be able to use while you are not connected to a wireless network. Depending where you are getting the gif image from, you may see an option for "HashtagImages". Ensure that is enabled. Check the cellular data usage on your iPhone and iPad - Apple Support


4. If this is not working with non-iMessage messages, please check Settings > Messages. Make sure "Send as SMS" & "MMS Messaging" are both enabled. About iMessage and SMS/MMS - Apple Support


Test again using the article in step 1. If this has not resolved your issue, please provide more info about when it occurs, what you are seeing when it fails, and any alerts or error messages you receive. Thanks and have a wonderful day.

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iPhone gifs not loading

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