turn off activation lock
I forgot my iPhone 5s activation lock, how can turn on my iPhone activation lock.
iPhone 5s
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Did you forget your Apple ID password?
Head here: If you forgot your Apple ID password - Apple Support
Did you forget your Apple ID?
Head here: If you forgot your Apple ID - Apple Support
Recovering your account and password is the only way to remove an Activation Lock.
Or, if you are an original owner of this iPhone and bought it from the store yourself, and it's locked to YOUR Apple ID and you have a proof of purchase, Contact Support.