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Iphone XS max wont connect to my jbl clip 2

My iphone xs max will not connect to my bluetooth speaker.. even after reseting the networks and turning both devices on and off. How can i fix this issue? Please help.

iPhone XS Max, 12

Posted on Feb 16, 2019 8:01 AM

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Question marked as Top-ranking reply

Posted on Feb 16, 2019 8:30 AM

Have you contacted JBL's support team asking them? They could have a firmware update to download for your speakers model.

Shouldn't be this case, test your XS Max with a different bluetooth device (headphones, differnt speakers, borrowing one from your friends, if you don't have one available). If it connects, then your iphone should be okay. If it doesn't, then have it inspected at an Apple Store or Authorized Service Provider: Apple–LocationSelector


Regards

Giulio

1 reply
Question marked as Top-ranking reply

Feb 16, 2019 8:30 AM in response to yp0906

Have you contacted JBL's support team asking them? They could have a firmware update to download for your speakers model.

Shouldn't be this case, test your XS Max with a different bluetooth device (headphones, differnt speakers, borrowing one from your friends, if you don't have one available). If it connects, then your iphone should be okay. If it doesn't, then have it inspected at an Apple Store or Authorized Service Provider: Apple–LocationSelector


Regards

Giulio

Iphone XS max wont connect to my jbl clip 2

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