Dowloading issue
I rented a movie that I also downloaded for my flight tomorrow and when I put my phone in airplane mode it wont load? What do I do? Need an answer asap
iPhone 8 Plus, 12
User profile for user:
Leanne_68
User level:
Community Specialist
Good morning Tamarah97!
I see that you're wanting to download a movie rental to watch on your flight. I'd like to help out.
Are these the steps you followed to download the movie rental for offline viewing? Check out the steps under "Watch your movie rental offline" here: Rent movies from the iTunes Store - Apple Support
If you're still having trouble, let us know a little more about what happens when you try to play the movie. You mentioned that the movie won't load. Does it show a black screen, or does a screen come up at all? Do you still see the iCloud icon?
Take care.