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Pictures and videos is not opening

Hello,

My videos and pictures is not opening.

Can I help me to have my files again?

iPhone 7, 12

Posted on Feb 17, 2019 11:45 PM

Reply
Question marked as Apple recommended

Sign out iCloud by going to Settings > [Your Name] >Scroll Down > Sign Out. You will be asked to enter your Apple ID and password. After this go to Settings > Your Device and Sign in. Do not worry you will not lose any data, your files including photos will be gradually restored again from your iCloud account.



How to back up your iPhone, iPad, and iPod touch - Apple Support

https://support.apple.com/en-in/HT203977

Posted on Feb 17, 2019 11:50 PM

1 reply
Question marked as Apple recommended

Feb 17, 2019 11:50 PM in response to algley

Sign out iCloud by going to Settings > [Your Name] >Scroll Down > Sign Out. You will be asked to enter your Apple ID and password. After this go to Settings > Your Device and Sign in. Do not worry you will not lose any data, your files including photos will be gradually restored again from your iCloud account.



How to back up your iPhone, iPad, and iPod touch - Apple Support

https://support.apple.com/en-in/HT203977

Pictures and videos is not opening

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