I have changed my Apple ID. Each time I try to update my apps, I put in my new Apple ID and password, then it asks me for the password for an old Apple ID which is not even an Apple ID anymore! It will even tell me that and then ask for the password again to the non-existent old Apple ID. Has anyone had this happen and is there a quick solution?
iPhone 8, 12
A request for another Apple ID password is often caused by updates to apps/purchases that were made when using the other ID. Those purchases are tied to the other ID and can't be transferred. One option is to delete the apps/purchases made by the other ID and download them using the new ID if desired. If necessary, check your purchases history to see which apps/purchases weren’t made by the current ID.
A request for another Apple ID password is often caused by updates to apps/purchases that were made when using the other ID. Those purchases are tied to the other ID and can't be transferred. One option is to delete the apps/purchases made by the other ID and download them using the new ID if desired. If necessary, check your purchases history to see which apps/purchases weren’t made by the current ID.
Hi islasue72,
Back up your iPhone and then try the following steps to resolve your issue.
If the issue persists, erasing the iPhone and setting up the device as new may be required. Contact Apple Support for further assistance.
All the best.
Updating Apps
