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my damaged iPhone won’t allow me to turn off find my iPhone

Help. I need to turn off find my iPhone. The iPhone is damaged is damaged & when I try from other devices or from iCloud.com, with Apple Support, erase only shows as pending after 40 min.. now, I stopped it earlier after 1 hr +. There’s no option to remove the device. Insurance won’t replace without it removed.

Posted on Feb 18, 2019 2:26 PM

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Question marked as Apple recommended

You need to select the option "Remove from account". Erasing the phone is different and won't remove phone from your account.

Posted on Feb 18, 2019 2:28 PM

1 reply

my damaged iPhone won’t allow me to turn off find my iPhone

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