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Phone is locked after 12.1.4 update

I did the 12.1.4 update and now my phone is locked. How do I fix this?



Posted on Feb 19, 2019 3:20 AM

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Feb 25, 2019 12:05 PM in response to pfreeman1961

I had to go to a computer repair store and they downloaded iTunes for me on one of their computers. We tried to recovery but it would not work so we had to wipe the phone and do a restore. Took forever and then I had to download all my personal info from my Apple ID and password. Definitely something Apple should find a better fix for. Hopefully the next upgrade won’t cause this problem again. Best of luck to anyone who gets this message on their phone...

Phone is locked after 12.1.4 update

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