Search old iMessages

Unable to search iMessages.


Posted on Feb 19, 2019 8:17 AM

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3 replies

Feb 20, 2019 12:44 PM in response to raffie125

Hey, raffie125.


I see that you're unable to search for information in old iMessages you've received. I'm happy to help.


Use Search on your iPhone, iPad, or iPod touch -- Go to Settings > Siri & Search, scroll down to the Messages application and make sure that Siri & Suggestions is turned on. If it was already on, turn it off for a few moments then turn it back on, and see if you're able to search older messages.


Restart your iPhone, iPad, or iPod touch -- If you're still unable to search older messages, and if you haven't already tried, restart your iPhone. Once it's returned to the Home screen, test the issue.


How to back up your iPhone, iPad, and iPod touch -- If restarting your iPhone didn't resolve the issue, please be sure to have a fresh backup to keep your personal information safe. In order to back up your Health data, the backup needs to be encrypted. iCloud does this automatically, but iTunes doesn't. If you'd like to use iTunes to back up your iPhone, refer to this article: About encrypted backups in iTunes


If you can't update or restore your iPhone, iPad, or iPod touch -- When an application isn't working as expected, a good step is deleting and reinstalling the app. Since you can't delete the Messages application on your iPhone, I'd like for you to reinstall the iOS. The section titled "Put your device in recovery mode and set it up again" will walk you through all the steps to reinstall the iOS software on your device. See if you're able to search older messages again .


Let me know how that goes, and take care!

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Search old iMessages

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