Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iPhone x screen doesn't respond.

Hi! my screen doesn't respond anymore. i did an reboot with the volume up and down, then pressing the unlock button. but after it rebooted it still doesn't respond! a few minutes before the ''freeze'' my screen was tripping. it was opening different apps and swiping from the right to the left! please someone help. i need my phone for work asap!

iPhone X, 12

Posted on Feb 19, 2019 11:28 AM

Reply
Question marked as Apple recommended

If by "reboot" you are referring to a soft reset, then you pretty much have done everything you can do at this point ... except performing a full restore. If that is not an option, I would suggest that you consider making a Genius Bar appointment at your local Apple Store or Apple Authorized Service Provider to have them take a look and provide you with your options.

Posted on Feb 19, 2019 11:38 AM

2 replies
Question marked as Apple recommended

Feb 19, 2019 11:38 AM in response to TrapStyle

If by "reboot" you are referring to a soft reset, then you pretty much have done everything you can do at this point ... except performing a full restore. If that is not an option, I would suggest that you consider making a Genius Bar appointment at your local Apple Store or Apple Authorized Service Provider to have them take a look and provide you with your options.

iPhone x screen doesn't respond.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.