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how to change from family plan to individual plan

I am being charged for a family plan on top of individual plan, how do I cancel family plan?

iPhone X, 12

Posted on Feb 19, 2019 2:50 PM

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Question marked as Apple recommended

That shouldn’t be possible on a single Apple ID. Do you have more than one Apple ID in use?

View, change, or cancel your subscriptions - Apple Support


If you received an email message about this secondary charge, then do verify its authenticity.

Identify legitimate emails from the App Store or iTunes Store - Apple Support

Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support


If you saw an unexpected charge on your bank statement.

If you see 'itunes.com/bill' or an unfamiliar charge on your statement - Apple Support

Posted on Feb 19, 2019 3:05 PM

1 reply
Question marked as Apple recommended

Feb 19, 2019 3:05 PM in response to anitafromcrowley

That shouldn’t be possible on a single Apple ID. Do you have more than one Apple ID in use?

View, change, or cancel your subscriptions - Apple Support


If you received an email message about this secondary charge, then do verify its authenticity.

Identify legitimate emails from the App Store or iTunes Store - Apple Support

Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support


If you saw an unexpected charge on your bank statement.

If you see 'itunes.com/bill' or an unfamiliar charge on your statement - Apple Support

how to change from family plan to individual plan

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