iTunes won't recognize and connect with new iPhone
iTunes won't download an update to recognize and connect with my new iPhone
iMac 21.5", macOS 10.14
User profile for user:
Teddy_B
User level:
Community Specialist
Hello and welcome to Apple Support Communities, maceye4730.
If I understand your post correctly, you are getting an error message when you connect your iPhone to iTunes for a software update. Keeping your device up-to-date is important. I’d like to help.
Follow the steps in this article:
If iTunes can't contact the software update server for iPhone, iPad, or iPod
Let us know if that resolves this issue for you.
Thanks for using the Apple Support Communities. Take care.
