Application crashed

I have uninstalled my messenger app but that’s not completely deleted from my iPhone 📱

iPhone SE, iOS 12

Posted on Feb 21, 2019 11:37 AM

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Question marked as Top-ranking reply

Posted on Feb 22, 2019 3:45 PM


Hello Sameersowkath,


Thanks for asking the Apple Support Communities for help. I am happy to check this out with you.


It looks like the Messenger app is stuck on your Home screen. In this case, the first thing to try is restarting your iPhone: Restart your iPhone, iPad, or iPod touch


If, after restarting your iPhone, Messenger still appears on your Home screen, check in Settings > General > [Device] Storage. If you see Messenger listed here, tap it, then attempt to delete the app from there as detailed here: How to check the storage on your iPhone, iPad, and iPod touch


Should you still see this remnant of the Messenger app on your Home screen at this point, the next step would be to go ahead and contact us directly for further assistance: Contact Apple for support and service


Thanks and have a wonderful day.

1 reply
Question marked as Top-ranking reply

Feb 22, 2019 3:45 PM in response to Sameersowkath


Hello Sameersowkath,


Thanks for asking the Apple Support Communities for help. I am happy to check this out with you.


It looks like the Messenger app is stuck on your Home screen. In this case, the first thing to try is restarting your iPhone: Restart your iPhone, iPad, or iPod touch


If, after restarting your iPhone, Messenger still appears on your Home screen, check in Settings > General > [Device] Storage. If you see Messenger listed here, tap it, then attempt to delete the app from there as detailed here: How to check the storage on your iPhone, iPad, and iPod touch


Should you still see this remnant of the Messenger app on your Home screen at this point, the next step would be to go ahead and contact us directly for further assistance: Contact Apple for support and service


Thanks and have a wonderful day.

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